One set of agents, your kind of pipeline
The same five agents and the same written hand-off rules, applied to the inbound pipeline of different kinds of business.
Why inbound looks different by industry
A SaaS team gets demo requests and trial signups. A logistics team gets quote requests full of lanes and volumes. A property agency gets portal enquiries in the evening. A financial firm gets enquiries where some topics should never be answered by software. The first reply, the questions worth asking and the moment a person should step in all change with the business.
applyd.ai starts from the way your team already works. You choose the channels, the approved wording and the hand-off rules, and the agents follow them. These four pages show what that looks like in practice.
Pick the industry closest to yours
Each page covers where leads come from, what the agents do first, the hand-off rules your team might write, an example lead record and the questions buyers in that industry ask.
SaaS
Demo requests and trial signups arrive around the clock, and pricing or large-account talks need a rep early.Financial services
Enquiries need a prompt, careful first reply, and some topics must reach a person before software says anything.Logistics
Quote requests carry lane, volume and timing details that go stale fast, and urgent jobs cannot wait in an inbox.Real estate
Buyers and renters enquire in the evening and at weekends, and offers and negotiation belong with your people.
What stays the same in every industry
- Written hand-off rulesYour team writes when a person takes over and can change the rules at any time. Agents never negotiate, discount or commit on your behalf unless you allow it.
- The CRM stays trueEvery touch, score and outcome is written back to the CRM. A rep's manual edit always wins over an agent's change.
- A pilot on your own leadsAgents take a share of your real leads and are measured against your current process before any wider rollout.
See it on your own lead flow
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